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🤖 Create an AI Agent

Creating your first AI agent is quick and easy. This guide walks you through setting up a new agent in HelloCall.ai — including naming, selecting voice preferences, and configuring key system messages.

🧭 Step 1: Go to the Agents Page​

Click on “Agents” from the left sidebar, then click on the “Create Agent” button in the top-right.

Create Agent Button

📝 Step 2: Fill in Agent Details​

In the popup that appears, enter the required information:

  • Agent Name: A friendly, recognizable name for your bot (e.g., “Maya”)
  • Agent Description: What this agent is responsible for (e.g., “Handles customer service queries”)
  • Voice Language: Choose the language your agent will speak
  • Voice Gender: Choose between a male or female voice

You can also preview a voice sample.

Agent Form

Once done, click Save. This will take you to the full agent setup screen.

💬 Step 3: Customize System Messages​

On the agent's page, configure how it greets and ends conversations, and set its core instructions.

  • Welcome Message: This is the first thing the user hears. Keep it warm and helpful.
    Example: “Hi, I’m Maya! How can I help you today?”

  • Goodbye Message: What your agent says at the end.
    Example: “Thank you for calling xyz.com.”

  • Instruction to Agent: A system prompt that helps the AI understand how to behave.
    Example: “You are Maya, a helpful agent at xyz.com. Be concise and avoid guessing.”

System Messages

Once you're done filling these fields, click Save again.

🎉 That’s it!​

Your agent is now ready to:

  • Be trained with data
  • Make or receive calls
  • Chat with users

Next step? Buy and link a phone number →

Need help? Contact support